Refund Policy

Accesbreath – Refund & Return Policy

Last updated: [30/11/2025]

Thank you for shopping with Accesbreath. We want you to feel confident in your purchase while protecting hygiene and safety standards.
Please read our policy carefully.

1. Returns

Because our nasal strips are a hygienic skin-contact product, we can only accept returns if:

  • The product is unopened,

  • Unused,

  • In its original sealed packaging,

  • And returned within 14 days of delivery.

Opened or used products cannot be returned for hygiene reasons.

2. Faulty or Damaged Items

If your product arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.

Email: info@accesbreath.com
Include:

  • Order number

  • Photos/videos of the issue

  • Description of the problem

We will replace the item or issue a refund.
Accesbreath covers return shipping for faulty items.

3. Order Cancellation

Orders can be cancelled within 2 hours of placing them.
After this time, your order may already be processed and cannot be cancelled.

4. Refunds

Once your return is received and inspected, we will notify you.
Approved refunds will be issued to your original payment method within 5–10 business days.

Shipping fees are non-refundable, except in cases of a faulty item.

5. Return Shipping Costs

Return shipping costs for non-faulty items are the customer’s responsibility.
We recommend using a tracked shipping method.

6. Exchanges

We do not offer exchanges. If you need a different product, please place a new order.

7. How to Start a Return

Contact us at info@accesbreath.com with:

  • Your order number

  • Reason for return

  • Photos (if applicable)

We will provide return instructions.

8. Contact

Surmava Limited
Trading as Accesbreath
Email: info@accesbreath.com

AccesBreath was born from a personal journey.

I’m Lika Surmava, founder and CEO of AccesBreath, and for as long as I can remember, I struggled to breathe properly through my nose. Like many people, I tried to ignore it — until I realized how much it affected my energy, sleep, workouts, and everyday life. I searched for solutions and, one day, I tried a nasal strip. The difference was immediate. For the first time, breathing felt effortless.That moment sparked an idea — but also a realization.While the solution worked, the product itself felt clinical, uncomfortable, and far from something I would want to wear confidently. I knew breathing support didn’t have to look like a medical device. It could be beautiful, comfortable, and expressive — something that fits naturally into your lifestyle. That’s how AccesBreath was created. Our mission is to transform breathing support into a wellness accessory — thoughtfully designed, stylish, and made with premium, skin-safe materials. Every AccesBreath product is created to help you breathe better while feeling confident, comfortable, and true to your personal style.
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Our Mission

Our mission is to help people breathe better in a way that feels natural, comfortable, and confident. We create magnetic nasal strips that support effortless breathing while blending seamlessly into everyday life as a stylish wellness accessory.

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Our Vision

Our vision is to redefine how the world experiences breathing support by transforming it from a medical necessity into a lifestyle choice. We imagine a future where wellness products are not only functional, but also beautiful, expressive, and empowering. We exist to lead this shift, one confident breath at a time.
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Our Values

We value honesty, sustainability, and the trust of our customers above all else—transparent communication, realistic promises, and products that genuinely support better breathing and everyday comfort are our priority. We are committed to innovation with purpose and more sustainable choices.