Shipping Policy

 

ACCESBREATH – SHIPPING POLICY

Last updated: {30/11/2025}

This Shipping Policy outlines how orders are processed, shipped, and delivered by Surmava Limited, operating under the brand Accesbreath.

Order Processing Time

  • All orders are processed within 1–3 business days (Monday–Friday).

  • Orders placed on weekends or holidays will be processed the next business day.

You will receive a confirmation email once your order has been placed, and another when your package has been shipped.

Shipping Locations

We currently ship from Portugal (EU) to:

  • European Union

  • United Kingdom

  • Other international destinations where standard postal services operate

If your country is not listed at checkout, please contact us at Info@accesbreath.com.

Shipping Methods & Delivery Times

European Union

  • Standard Shipping: 3–8 business days

United Kingdom and Switzerland 

  • Standard Shipping: 5–10 business days
    (Customs delays may apply.)

International

  • Standard Shipping: 7–15 business days
    (Delivery times vary by destination and customs processing.)

Please note: Delivery times are estimates and may be affected by weather, holidays, carrier delays, or customs checks.

 Shipping Costs

Shipping costs are calculated at checkout based on your location and order weight.

We occasionally offer free or discounted shipping promotions, which will be clearly displayed on our website.

Customs, Duties & Taxes

International orders (outside the EU) may be subject to:

  • customs fees

  • import taxes

  • local handling charges

These charges are not included in your order total and must be paid by the customer.
Accesbreath is not responsible for delays caused by customs.

Incorrect Address / Failed Delivery

Please ensure your shipping address is entered correctly.

We cannot refund or replace orders shipped to:

  • Incorrect addresses provided by the customer

  • addresses where the package could not be delivered

If your package is returned to us, we can re-ship it for an additional shipping fee.

Tracking Information

Once your order is shipped, you will receive a tracking number by email.

Tracking may take 24–72 hours to update, depending on the carrier.

Lost or Delayed Shipments

If your order appears delayed or lost:

  1. Check your tracking information

  2. Contact the shipping carrier

  3. If unresolved, contact us at info@accesbreath.com

We will assist you, but we cannot control carrier delays.

Damaged or Missing Items

If your package arrives damaged or items are missing, contact us within 48 hours with:

  • Your order number

  • Photos of the packaging and product

We will investigate and assist with a solution.

Contact Us

For any shipping questions, contact our support team:

📧 Email: info@accesbreath.com
📍 Company: Surmava Limited, Ireland
🌐 Website: https://accesbreath.com

AccesBreath was born from a personal journey.

I’m Lika Surmava, founder and CEO of AccesBreath, and for as long as I can remember, I struggled to breathe properly through my nose. Like many people, I tried to ignore it — until I realized how much it affected my energy, sleep, workouts, and everyday life. I searched for solutions and, one day, I tried a nasal strip. The difference was immediate. For the first time, breathing felt effortless.That moment sparked an idea — but also a realization.While the solution worked, the product itself felt clinical, uncomfortable, and far from something I would want to wear confidently. I knew breathing support didn’t have to look like a medical device. It could be beautiful, comfortable, and expressive — something that fits naturally into your lifestyle. That’s how AccesBreath was created. Our mission is to transform breathing support into a wellness accessory — thoughtfully designed, stylish, and made with premium, skin-safe materials. Every AccesBreath product is created to help you breathe better while feeling confident, comfortable, and true to your personal style.
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Our Mission

Our mission is to help people breathe better in a way that feels natural, comfortable, and confident. We create magnetic nasal strips that support effortless breathing while blending seamlessly into everyday life as a stylish wellness accessory.

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Our Vision

Our vision is to redefine how the world experiences breathing support by transforming it from a medical necessity into a lifestyle choice. We imagine a future where wellness products are not only functional, but also beautiful, expressive, and empowering. We exist to lead this shift, one confident breath at a time.
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Our Values

We value honesty, sustainability, and the trust of our customers above all else—transparent communication, realistic promises, and products that genuinely support better breathing and everyday comfort are our priority. We are committed to innovation with purpose and more sustainable choices.